TERMS & CONDITIONS
The terms and conditions of the “EWE EME” online shop
§ 1.
General provisions
1. These terms and conditions, hereinafter referred to as “the Terms and Conditions”, specify the rules of using the online shop located at the URL http://ewe-eme.com/ hereinafter referred to as “the Shop”.
2. The Shop is run by Ewelina Marczyńska STUDIO with its registered office in Kalinowa 10, 08-110 Siedlce, holding Tax Identification Number (NIP) 8212446288 and REGON 146661866, hereinafter referred to as the “Administrator”.
3. The Shop address and contact details are:
a. The web address - www.ewe-eme.com
a. The web address - www.ewe-eme.com
c. the mailing address – Kalinowa 10, 08-110 Siedlce, Poland
4. Each person before using the Shop should read the Terms and Conditions.
5. Making purchases in the Shop requires from the Customer to have an active and efficient e-mail account.
§ 2.
Types and scope of the Shop’s activity
1. The Shop’s activity consists of distance selling of clothing and accessories via the Internet.
2. All offered items are new and manufactured in Poland.
§ 3.
Privacy policy
1. By filling in the purchase form and ticking the box next to the relevant declaration, the Customer consents to the collection and processing of his personal data in accordance with the General Data Protection Regulation of 27 April 2016 (Official Journal of the European Union L 119 dated 27 April 2016, further “the GDPR”) by the Administrator for the purposes necessary to implement the provisions of these Terms and Conditions and the services provided on its basis.
2. The Customer's personal data shall be processed in order to process orders, returns, book transactions in the Shop's IT accounting system for the period required by law as well as in order to store personal data in the IT accounting system to ensure the history of commercial transactions made by the Shop. The legal basis for processing of this data is Art 6(1) of the GDPR.
3. With additional consent given by the Customer, the collected personal data may also be used for promotional and marketing purposes, including presenting the Customer with the Shop's commercial offer and other marketing information related to the Shop.
4. In case of newsletter subscription and granting consent to receive it in the process of registration or placing an order (granting consent to receive commercial information by electronic means), it is only necessary to provide the e-mail address to which commercial information from the Administrator will be sent. The Customer may withdraw from sending such information at any time.
5. The name, surname, address, telephone number and e-mail address given while placing an order are transferred to DPD or InPost transport company in the form of a shipping list/label, which is also an order to deliver the parcel, and in this respect are processed by the said company.
6. The Customer has the right to lodge a complaint with the supervisory authority.
7. The Customer has also the right to demand from the Administrator access to personal data, their correction, deletion or limitation of processing, objection to data processing, data transfer and the right to withdraw consent.
8. Providing personal data is a condition for concluding a contract.
§ 4.
Purchasing rules
1. Information provided on the Shop's website, including information about the products presented, and their descriptions, technical and operational parameters and prices, are an invitation to conclude a contract, within the meaning of Article 71 of the Act of 23 April 1964 r. - Civil Code (Journal of Laws 1964, No. 16, item 93 as amended; further: “the Civil Code”).
2. Before confirming the purchase, the Shop provides the Customer with the following information:
a. a precise description of the product concerned and its characteristics
b. the total price of the products ordered together with taxes and fees for transport, delivery or postal services and a summary of the total amount of the contract with the chosen delivery option
c. concerning the method and time of payment
d. concerning the manner and date of the performance by the Shop
3. The purchase of a Product does not require registration with the Shop.
4. Placing an order is done using the form available on the Shop's website after going to the basket and selecting the “go to payment” option, in which the Customer provides the following data:
a. name and surname or company’s name
b. e-mail address
c. telephone number
d. address details to be used for dispatch.
5. The Customer places an order after familiarizing himself/herself with the information specified in the Terms and Conditions of the Shop and the information specified in the paragraph 2, which will be displayed in electronic form in the last stage of filling in the electronic form preceding the expression of will to conclude the contract by clicking the “Order with payment obligation” button. After reading the collected information specified for a given Customer's order, the Customer expresses his or her willingness to be bound by the contract by pressing the button “Order with payment obligation”.
6. The Customer places an order after familiarizing himself/herself with the information specified in the Terms and Conditions of the Shop and the information specified in the paragraph 2, which will be displayed in electronic form in the last stage of filling in the electronic form preceding the expression of will to conclude the contract by clicking the “Order with payment obligation” button. After reading the collected information specified for a given Customer's order, the Customer expresses his or her willingness to be bound by the contract by pressing the button “Order with payment obligation”.
7. The Shop is obliged to deliver the goods without any defects.
8. An order shall be deemed accepted for processing when the Shop confirms that the order placed by the Customer has been accepted.
a. confirmation of order acceptance is sent automatically after placing an order by the Customer
b. The Shop may suspend acceptance of the order in case of doubts as to the truthfulness or reliability of the data indicated by the Customer in the registration form. In such a case, the Shop will immediately contact the Customer in order to clarify any doubts the Shop may have
w celu wyjaśnienia żywionych przez niego wątpliwości;
c. In case of unavailability of some of the products included in the order, the Customer is immediately informed about it. The Customer decides whether the order is to be partially or completely cancelled
o tym niezwłocznie informowany. Klient decyduje, czy zamówienie ma być zrealizowane częściowo czy w całości anulowane;
9. The Customer and the Shop are bound by the price of the Product from the moment of placing the order.
10. The following payment methods are accepted in the Shop:
1. for orders with shipment to Poland: fast transfer, Blik, online card payment
2. for foreign orders: online card payment
11. The contract is deemed concluded at the moment of confirming the acceptance of the order, which is simultaneous with payment by the Customer, after prior receiving of the confirmation of the order’s acceptance.
12. The ordered goods are shipped within 3 working days from the date of booking the due payment for the product.
13. The ordered goods are shipped within 3 working days from the date of booking the due payment for the product.
14. If the goods are to be sent by the Shop to the Customer who is a consumer, the danger of accidental loss or damage to the goods passes to the Customer at the moment of their delivery to the Customer. Entrusting the goods by the Shop to a carrier shall be deemed delivery of goods if the Shop had no influence on the choice of the carrier by the buyer.
15. A certificate of sale is sent with the Product.
16. Each Customer registering and/or placing an order agrees to receive at the e-mail address provided by him/her information related to the course of the transaction and notifications of changes in these Terms and Conditions.
17. Other information concerning the operation of the Shop, as well as containing commercial information about new products or services of the Shop, promotions of the Shop and promoting products of the Administrator's partners will be sent only to those Customers who have given their consent.
§ 5.
Withdrawal from the contract
1. Pursuant to the Act of 30 May 2014 on Consumer Rights (Journal of Laws 2014, item 827) the Customer who is a consumer has the right to withdraw from the contract in writing without giving any reason within fourteen days from the date of delivery of the goods, i. e., from the moment when the Customer came into possession of the goods or a third party indicated by the Customer, other than the carrier, came into possession of the goods. For the 14-day time limit referred to in paragraph 1 to be observed, it is sufficient to send a declaration of withdrawal before its expiry.
The declaration may be made on the form, the template of which can be downloaded:
The use of the form is optional.
2. In case of withdrawal from the contract, the customer is obliged to return the goods to the address: Kalinowa 10, 08-110 Siedlce, but no later than 14 days from the date on which the Customer withdrew from the contract. Returned goods should be packed in such a way that they cannot be damaged during transport.
3. In case the Customer exercises the right referred to in paragraph 1, the direct cost of returning the goods shall be borne by the Customer.
4. In the event of withdrawal from the contract, the Customer shall be reimbursed all payments received from him/her, including the costs of delivering the goods to the Customer (except for additional costs resulting from the method of delivery chosen by the Customer other than the cheapest usual method of delivery offered in the delivery of goods available in the Shop), immediately, and in any case no later than 14 days from the date of notification about the return or the date the Shop actually received the returned goods.
5. Paragraph 4. is subject to the reservation that if the Customer has withdrawn only from part of the contract, i. e. returns only part of the items covered by one contract, the cost of delivering the goods to the Customer is not refunded by the Shop.
6. Paragraph 4. is subject to the reservation that if the Customer has withdrawn only from part of the contract, i. e. returns only part of the items covered by one contract, the cost of delivering the goods to the Customer is not refunded by the Shop.
7. The Shop may withhold the refund until the receipt of the returned goods (items) or until the delivery of proof of sending back the goods in connection with the withdrawal, depending on which event occurs earlier.